# New Sous Vide User? What Are Your Burning Qs?

**URL:** <https://community.anovaculinary.com/t/new-sous-vide-user-what-are-your-burning-qs/7396>\
**Category:** First Cook Essentials\
**Created:** [June 5, 2017, 10:22pm UTC](https://community.anovaculinary.com/t/new-sous-vide-user-what-are-your-burning-qs/7396 "2017-06-05T22:22:58Z")\
**Posts on this page:** 1\
**Showing post:** 271

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [April 23, 2018, 1:53pm UTC](https://community.anovaculinary.com/t/new-sous-vide-user-what-are-your-burning-qs/7396/271 "2018-04-23T13:53:40Z")

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Hey @JTC please hit up customer support so they can look into the app issue you’re experiencing.

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_[View the full topic](https://community.anovaculinary.com/t/new-sous-vide-user-what-are-your-burning-qs/7396)._