# Order from Europe/Canceling order

**URL:** <https://community.anovaculinary.com/t/order-from-europe-canceling-order/35517>\
**Category:** General\
**Created:** [March 17, 2026, 4:00pm UTC](https://community.anovaculinary.com/t/order-from-europe-canceling-order/35517 "2026-03-17T16:00:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kasvanos](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@kasvanos](https://community.anovaculinary.com/u/kasvanos)\
**Post date:** [March 17, 2026, 4:00pm UTC](https://community.anovaculinary.com/t/order-from-europe-canceling-order/35517/1 "2026-03-17T16:00:18Z")

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Hi everyone,  
I just placed an order from Europe. After the order, it dawned to me that, even though I went through what was showing as “Home Page - Europe” in google, the order might be actually sent from the US. If that is the case, I would like to cancel it since the customs fees will render the order very unreasonable.

I sent an email to support but the automatic response says that it may take the support team 3 days to respond, by which time it will probably be late.

So, do you know if Anova dispatches from within Europe? If not, is there a quicker way to cancel my order an receive a refund?

Thanks in advance.

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**Author:** ![kasvanos](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@kasvanos](https://community.anovaculinary.com/u/kasvanos)\
**Post date:** [March 18, 2026, 11:26am UTC](https://community.anovaculinary.com/t/order-from-europe-canceling-order/35517/2 "2026-03-18T11:26:27Z")

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nevermind, it was shipped from within Europe.  
Everything’s OK.