# Oven does not respond

**URL:** <https://community.anovaculinary.com/t/oven-does-not-respond/28732>\
**Category:** Anova Precision® Oven\
**Created:** [May 6, 2021, 7:18pm UTC](https://community.anovaculinary.com/t/oven-does-not-respond/28732 "2021-05-06T19:18:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aaroncutchin](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@aaroncutchin](https://community.anovaculinary.com/u/aaroncutchin)\
**Post date:** [May 6, 2021, 7:18pm UTC](https://community.anovaculinary.com/t/oven-does-not-respond/28732/1 "2021-05-06T19:18:34Z")

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I got a message on my phone a few minutes ago saying “A firmware update has been applied to your oven” (or something to that effect). Now I cannot connect to my oven using my phone app! I tried power-cycling the oven to no avail. Is there a problem with the new firmware?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [May 6, 2021, 7:25pm UTC](https://community.anovaculinary.com/t/oven-does-not-respond/28732/2 "2021-05-06T19:25:20Z")

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You might give support a call.

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**Author:** ![aaroncutchin](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@aaroncutchin](https://community.anovaculinary.com/u/aaroncutchin)\
**Post date:** [May 6, 2021, 7:57pm UTC](https://community.anovaculinary.com/t/oven-does-not-respond/28732/3 "2021-05-06T19:57:00Z")

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It started responding again about ten minutes later.