# Please help to check the shipping status **URL:** \ **Category:** Anova Support\ **Created:** [December 24, 2016, 2:15pm UTC](https://community.anovaculinary.com/t/please-help-to-check-the-shipping-status/3429 "2016-12-24T14:15:07Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![CYP](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@CYP](https://community.anovaculinary.com/u/CYP)\ **Post date:** [December 24, 2016, 2:15pm UTC](https://community.anovaculinary.com/t/please-help-to-check-the-shipping-status/3429/1 "2016-12-24T14:15:07Z")
I have ordered ANOVA wifi sous vide (#TW11375) on the 16/12/2016. Please help to check the shipping status. Thanks! ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 25, 2016, 1:18am UTC](https://community.anovaculinary.com/t/please-help-to-check-the-shipping-status/3429/2 "2016-12-25T01:18:50Z")
Hi @CYP, I have messaged you earlier with the shipping details, please let me know if you need anything else ---
**Author:** ![CYP](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@CYP](https://community.anovaculinary.com/u/CYP)\ **Post date:** [December 25, 2016, 3:56am UTC](https://community.anovaculinary.com/t/please-help-to-check-the-shipping-status/3429/3 "2016-12-25T03:56:07Z")
Hi @HunterC， thanks！ BTW， do you have the tracking number? ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 26, 2016, 9:13pm UTC](https://community.anovaculinary.com/t/please-help-to-check-the-shipping-status/3429/4 "2016-12-26T21:13:40Z")
> [@CYP](#): > > TW11375 It looks like it is still on hold. Please contact [support@anovaculinary.com](mailto:support@anovaculinary.com) and they can give you more specific info 🙂