# Precision Cooker - water level probes

**URL:** <https://community.anovaculinary.com/t/precision-cooker-water-level-probes/31632>\
**Category:** Anova Support\
**Created:** [January 8, 2023, 10:52am UTC](https://community.anovaculinary.com/t/precision-cooker-water-level-probes/31632 "2023-01-08T10:52:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ferrianf](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@ferrianf](https://community.anovaculinary.com/u/ferrianf)\
**Post date:** [January 8, 2023, 10:52am UTC](https://community.anovaculinary.com/t/precision-cooker-water-level-probes/31632/1 "2023-01-08T10:52:15Z")

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Hi,  
I’ve recently received, as gift, a used precision Cooker, not working.  
I’d want to try to fix it: after a preliminary check, the problem could be a fault on the water level probes, probably due to galvanic corrosion.  
Can I buy new probes, as replacement parts?

Thank you, best regards  
Fabrizio

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [January 9, 2023, 5:46pm UTC](https://community.anovaculinary.com/t/precision-cooker-water-level-probes/31632/2 "2023-01-09T17:46:23Z")

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Your best bet is to contact service. I have not seen piece parts for sale but they may have them.

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**Author:** ![ferrianf](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@ferrianf](https://community.anovaculinary.com/u/ferrianf)\
**Post date:** [January 10, 2023, 10:32am UTC](https://community.anovaculinary.com/t/precision-cooker-water-level-probes/31632/3 "2023-01-10T10:32:20Z")

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Thank you, John.  
I suppose the Customer Service to read the topics we post, but, in fact, it can be useful to forward my request by email 😉

Thank you, regards  
Fabrizio