# Probe stuck on 319.2 F

**URL:** <https://community.anovaculinary.com/t/probe-stuck-on-319-2-f/34817>\
**Category:** Anova Precision® Oven\
**Created:** [July 2, 2025, 3:25am UTC](https://community.anovaculinary.com/t/probe-stuck-on-319-2-f/34817 "2025-07-02T03:25:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sxt173](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@sxt173](https://community.anovaculinary.com/u/sxt173)\
**Post date:** [July 2, 2025, 3:25am UTC](https://community.anovaculinary.com/t/probe-stuck-on-319-2-f/34817/1 "2025-07-02T03:25:59Z")

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Hi. I’ve had my APO 2.0 for about a week. I was about to start a slow cook and I inserted the probe into a piece of salmon, and plugged it into the probe port. The fish was out of the fridge, so around 45 F. The probe shows 319.2 F on the door and in the app and the oven immediately says cook done since that’s much higher than the set probe temp. To problem check, I did the following:  
a) Per Anova’s FAQ, I made sure the probe port is not sealed and did a 15-minute 482 F dry heat cook to get rid of any moisture  
b) Once the APO was back at room temp, I tried plugging in a few other temp sensors from my smoker to make sure it wasn’t the sensor. The APO immediately showed temps of 280 F+.

Any suggestions? Based on it showing very high temps It seems the APO is reading the sensor wrong since it does it with multiple different probes.

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [July 3, 2025, 9:05pm UTC](https://community.anovaculinary.com/t/probe-stuck-on-319-2-f/34817/2 "2025-07-03T21:05:50Z")

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I have not seen this on here that I recall.

Contact Support

You might try placing the probe in boiling water to see if it registers close to 212° F,

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**Author:** ![sxt173](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@sxt173](https://community.anovaculinary.com/u/sxt173)\
**Post date:** [July 11, 2025, 3:14pm UTC](https://community.anovaculinary.com/t/probe-stuck-on-319-2-f/34817/3 "2025-07-11T15:14:37Z")

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Thanks for the response. I did contact them, they told me to do everything I already said I did in the email + unplug the oven for 5 minutes and plug back into a different outlet. Nothing worked. They said they would send a new probe out and to verify my serial number.

Now it’s been radio silence for 5-6 days and they won’t respond. Horrible customer service, I might return it unfortunately, if this is what they are like. I love the oven but it’s a pricey paperweight for all I’m concerned without a functional probe.