I'm so sorry this happened for you on Thanksgiving! We can definitely get you set up with a return or an exchange, fill out this form: https://anovaculinary.com/pages/returns/
I cannot guarantee that the entire process will be complete by Monday as since it was just Black Friday our Support team is working hard and doing our very best to answer all the questions we have been getting as a result.
I want to make sure you get everything figured out though, so please it by Tuesday you have not received an email back let me know, and I will see what I can do.
My apologies once again, I'll do everything I can to get you cooking asap!