# Problems with a brand new precision cooker

**URL:** <https://community.anovaculinary.com/t/problems-with-a-brand-new-precision-cooker/121>\
**Category:** Anova Support\
**Created:** [November 15, 2014, 4:12am UTC](https://community.anovaculinary.com/t/problems-with-a-brand-new-precision-cooker/121 "2014-11-15T04:12:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![trubador](https://avatars.discourse-cdn.com/v4/letter/t/73ab20/32.png) [@trubador](https://community.anovaculinary.com/u/trubador)\
**Post date:** [November 15, 2014, 4:12am UTC](https://community.anovaculinary.com/t/problems-with-a-brand-new-precision-cooker/121/1 "2014-11-15T04:12:31Z")

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Just received my precision cooker this week. I decided to test it out with a 48 hour cook.

I set the temp to 135 and use the stove to get my water up to temp faster. The unit beeps at me at 135, so I take out my thermapen and it says 131. I move it to different areas and swirl the water around and it is still 131. I check the calibration of the termapen in an ice bath and it is dead on.

Problem #1 - unit is not properly calibrated

So I figure, no big deal for now, just put it 4 degrees higher and worry about the calibration later. I step out for four hours and come back and the water is under 90 degrees. I top part is at 91 and the bottom says 135. The unit is on (all lights are blue) just nothing is happening. Now I start freaking out that the $40 in meat is now ruined since it has been under 125 degrees for hours. I never set the timer since I don’t know how to set the timer.

Problem #2 - unit stopped working but stayed on

So I decide I need to read the manual. I dig through my box and there is no manual to read.

Problem #3 - no manual sent with the unit.

I was able to download the manual and set the timer for 48 hours, but now I am worried it is going to stop working in the middle of the night or I may have already ruined the meat. Anyone have any problems with their new cookers?

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**Author:** ![mspeleoto](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@mspeleoto](https://community.anovaculinary.com/u/mspeleoto)\
**Post date:** [November 15, 2014, 10:56am UTC](https://community.anovaculinary.com/t/problems-with-a-brand-new-precision-cooker/121/2 "2014-11-15T10:56:13Z")

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The manual is online, just search this forum for it. Given reason is that waiting on printed copies would have delayed delivery significantly.