# Push Notification on iOS not working?

**URL:** <https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987>\
**Category:** Anova Support\
**Created:** [February 8, 2018, 2:14pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987 "2018-02-08T14:14:12Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Mutant\_Tractor](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mutant_tractor/32/2834_2.png) [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\
**Post date:** [February 8, 2018, 2:14pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/1 "2018-02-08T14:14:12Z")

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I’ve been trying to figure out why the Anova isn’t telling me when it’s up to temperature, ready to cook, or finished cooking on iOS via push notification - the only way I can check is if I look at the app manually (kind-of not the point of the thing).

I’ve ensured that all notifications are allowed from the app in iOS Settings and in the app itself I have enabled push notifications. In addition to this, i’ve reinstalled the app, disabled and re-enabled all notifications.

Does this feature exist or am I expecting it to do something it isn’t meant to do?

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [February 8, 2018, 2:25pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/2 "2018-02-08T14:25:26Z")

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Yes, you’re supposed to receive notifications. Has this always been an issue for you? Has the issue just started?

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**Author:** ![Mutant\_Tractor](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mutant_tractor/32/2834_2.png) [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\
**Post date:** [February 8, 2018, 5:39pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/3 "2018-02-08T17:39:03Z")

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I only got the device today, but so far no dice with the notifications at all… using latest version of the iOS app.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [February 8, 2018, 7:30pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/4 "2018-02-08T19:30:42Z")

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Could you possibly screenshot the controller in the app and drop it here? Or you can DM me if you want.

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**Author:** ![Mutant\_Tractor](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mutant_tractor/32/2834_2.png) [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\
**Post date:** [February 9, 2018, 12:27pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/5 "2018-02-09T12:27:42Z")

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@AlyssaWOAH unsure what you meant by the controller - so I’ve just screenshotted both sections.

 ![](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/2/21adc8c0cf02340cb6fb8dbbd6705534494d6657.jpg)

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<div class="post-metadata">

**Author:** ![Mutant\_Tractor](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mutant_tractor/32/2834_2.png) [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\
**Post date:** [February 9, 2018, 12:28pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/6 "2018-02-09T12:28:15Z")

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Apparently, i can only post one at a time because I’m new.

 ![](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/7/79f0b4fef8d779fe8ad43e2a7ab96f156ec6a835.jpg)

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**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\
**Post date:** [February 9, 2018, 5:51pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/7 "2018-02-09T17:51:53Z")

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Do you have the Bluetooth or the Wifi APC? (if the bluetooth version, then you won’t get any notifications when your phone is out of bluetooth range of the APC).

Also double-check your Notifications for the Anova app under Settings, Notifications, Anova - all of mine are enabled.

 ![](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/9/938f1d5d09f5e1dedac7425214ecbb2ce004c38e.jpeg)

Are you sure that your APC’s been setup correctly on your wifi network? (quick way to verify is to turn the bluetooth off on your phone - if the app’s still connected to the APC, then you’re over wifi).

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**Author:** ![Mutant\_Tractor](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mutant_tractor/32/2834_2.png) [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\
**Post date:** [February 9, 2018, 9:53pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/8 "2018-02-09T21:53:28Z")

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It’s the WiFi model, can confirm it works in both Bluetooth and WiFi modes, as well as on cellular when out of the house but the device is joined to my WiFi.

Only thing not working is push notifications.

Can confirm my notification settings match yours.

Myles

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**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\
**Post date:** [February 9, 2018, 10:55pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/9 "2018-02-09T22:55:56Z")

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Hmm. Just tested the timer notification and it didn’t work (set a 5 minute timer on my existing cook).

Version of the app is 2.7.0.

I’m actually running the iOS beta - 11.3 - public beta 2 (bundle 15E5178f)

I’ll try testing a couple of the other notifications.

Oho! I’m not signed into the Anova cloud…see if that’s it.

Also turned off my wifi and bluetooth on my phone - should be able to get the notification over cellular.

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**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\
**Post date:** [February 9, 2018, 11:11pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/10 "2018-02-09T23:11:17Z")

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@AlyssaWOAH Hmm. Any other reports of notifications not working?

After signing in, in the app to Anova’s cloud, it made no difference to push notifications.

Didn’t receive the most recent timer one. I also let my bath cool down a few degrees, then resume - no notification for that either.

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<div class="post-metadata">

**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [February 9, 2018, 11:18pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/11 "2018-02-09T23:18:42Z")

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@fischersd @Mutant_Tractor

Hey guys, I actually just got finished talking to my team about this. Unfortunately, there’s a bug that’s affecting notifications, but the team is fully aware of it and they are currently working on getting that fixed.

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**Author:** ![hansm84](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hansm84/32/2857_2.png) [@hansm84](https://community.anovaculinary.com/u/hansm84)\
**Post date:** [February 11, 2018, 2:25am UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/12 "2018-02-11T02:25:56Z")

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Hi there, does that bug include the possibility of getting constant repeated notifications that aren’t accurate?

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<div class="post-metadata">

**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [February 12, 2018, 12:52am UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/13 "2018-02-12T00:52:44Z")

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No, that might be something different. I can let our team know. What kind of phone device are you using? BT or Wi-Fi? Which notifications are being repeated?

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**Author:** ![donmonaco](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/donmonaco/32/2619_2.png) [@donmonaco](https://community.anovaculinary.com/u/donmonaco)\
**Post date:** [February 22, 2018, 4:04pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/14 "2018-02-22T16:04:42Z")

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At lead you’re able to connect to WiFi. Mine refuses…super frustrating.

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<div class="post-metadata">

**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\
**Post date:** [February 22, 2018, 7:05pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/15 "2018-02-22T19:05:19Z")

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Hey donmonaco! If you’ve gone through the information in the troubleshooting guide, then you really should contact support to get them to give you a hand getting your wifi sorted out. Both phone and e-mail for support are in the Contact Us section on the troubleshooting page.

> **[Anova Culinary Support](https://support.anovaculinary.com/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.anovaculinary.com%2Fhc%2Fen-us%2Farticles%2F205924616-Precision-Cooker-WI-FI-Connectivity-Troubleshooting)**
>
> Get help with your Anova Precision Cooker.

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**Author:** ![Kristine\_von\_Arnim](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/kristine_von_arnim/32/6177_2.png) [@Kristine\_von\_Arnim](https://community.anovaculinary.com/u/Kristine_von_Arnim)\
**Post date:** [January 1, 2020, 8:49pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/17 "2020-01-01T20:49:16Z")

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Just get the Nano Anova and the push notifications arent working I have an IOS phone. What i am doing wrong?

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**Author:** ![drawmap](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@drawmap](https://community.anovaculinary.com/u/drawmap)\
**Post date:** [June 9, 2020, 7:22pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/18 "2020-06-09T19:22:42Z")

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Hi, could you advise if this bug has been fixed? The timer on my app isn’t sending notifications, and my settings are correct.

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**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\
**Post date:** [June 10, 2020, 11:12am UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/19 "2020-06-10T11:12:33Z")

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Anova no longer comes to this community forum. This is just a bunch of other Anova users like you. You’d have better luck emailing them directly.

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**Author:** ![drawmap](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@drawmap](https://community.anovaculinary.com/u/drawmap)\
**Post date:** [June 10, 2020, 12:56pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987/20 "2020-06-10T12:56:02Z")

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Thanks so much for letting me know, Brian - you’ve saved me some (more) aggravation lol.
