# Replacement power cable for Anova One
**URL:** https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427
**Category:** Anova Support
**Created:** [January 11, 2019, 6:10pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427 "2019-01-11T18:10:34Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@peb4peb](https://community.anovaculinary.com/u/peb4peb)
#### Post date: [January 11, 2019, 6:10pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427/1 "2019-01-11T18:10:34Z")
Does anyone know where I can purchase a replacement power cable for my Anova One? The cable has begun to melt where it connects to the unit. Thanks
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### Author:  [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)
#### Post date: [January 11, 2019, 6:56pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427/2 "2019-01-11T18:56:12Z")
Hey have you already tried reaching out to [support@anovaculinary.com](mailto:support@anovaculinary.com)?
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### Author:  [@peb4peb](https://community.anovaculinary.com/u/peb4peb)
#### Post date: [January 11, 2019, 7:17pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427/3 "2019-01-11T19:17:12Z")
Yes, they said they dont provide support for the Anova One anymore and said I could buy a new unit at a discount. When I asked about how much the discount was and how to I went about purchasing the new unit I never got a reply back. I emailed them twice with no reply.
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### Author:  [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)
#### Post date: [January 23, 2019, 6:08pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427/4 "2019-01-23T18:08:23Z")
We appreciate your patience in all this. Looks like our agent followed up with you last week. If you have any additional questions or concerns regarding your new purchase, or anything at all, feel free to reach out to us anytime.
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### Author:  [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)
#### Post date: [January 23, 2019, 6:08pm UTC](https://community.anovaculinary.com/t/replacement-power-cable-for-anova-one/19427/5 "2019-01-23T18:08:27Z")