# Rubber tip on clamp has split

**URL:** <https://community.anovaculinary.com/t/rubber-tip-on-clamp-has-split/7182>\
**Category:** Anova Support\
**Created:** [May 24, 2017, 2:32pm UTC](https://community.anovaculinary.com/t/rubber-tip-on-clamp-has-split/7182 "2017-05-24T14:32:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Raiden](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/raiden/32/472_2.png) [@Raiden](https://community.anovaculinary.com/u/Raiden)\
**Post date:** [May 24, 2017, 2:32pm UTC](https://community.anovaculinary.com/t/rubber-tip-on-clamp-has-split/7182/1 "2017-05-24T14:32:07Z")

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I bought my Anova back in February, and as I was preparing to use it today, I noticed that the rubber tip on the part of the clamp which attaches to the pot, has a big crack in it. I’m a bit worried now that the metal part will eventually break through and could scratch the enamel pot I use.

I am a little surprised as I expected it to be more durable, and I always take care not to overtighten it. I’ve included a quick photo I took.

Any suggestions?

Thanks.

 ![](https://us1.discourse-cdn.com/flex016/uploads/anova/original/1X/1d330349b293746552bdc090f614b03f1090be50.jpg)

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [May 24, 2017, 4:41pm UTC](https://community.anovaculinary.com/t/rubber-tip-on-clamp-has-split/7182/2 "2017-05-24T16:41:20Z")

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Hey @Raiden I’d suggest hitting up support at [support@anovaculinary.com](mailto:support@anovaculinary.com) - we can get you a brand new clamp!