# Scroll wheel malfunctioning **URL:** \ **Category:** Anova Support\ **Created:** [July 8, 2017, 2:28am UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087 "2017-07-08T02:28:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Steve\_Yun](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/steve_yun/32/1139_2.png) [@Steve\_Yun](https://community.anovaculinary.com/u/Steve_Yun)\ **Post date:** [July 8, 2017, 2:28am UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/1 "2017-07-08T02:28:29Z")
Howdy, my anova PC’s wheel is getting squirrely. It’s hard to get it to any particular temperature because it keeps jumping up and down. Is there a way to fix this myself? Video: ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [July 8, 2017, 1:47pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/2 "2017-07-08T13:47:44Z")
Hey!!! 😊 I’m not sure how to fix that, but [Support@anovaculinary.com](mailto:Support@anovaculinary.com) can help! ---
**Author:** ![Axe](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/axe/32/1399_2.png) [@Axe](https://community.anovaculinary.com/u/Axe)\ **Post date:** [August 11, 2017, 12:50pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/3 "2017-08-11T12:50:30Z")
I have the exact same problem. But now it’s stuck on 211.5F and won’t change at all. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [August 11, 2017, 4:23pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/4 "2017-08-11T16:23:31Z")
I’d definitely hit up customer support so they can help with that! @Axe ---
**Author:** ![Dois](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/dois/32/6028_2.png) [@Dois](https://community.anovaculinary.com/u/Dois)\ **Post date:** [December 1, 2019, 8:25am UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/5 "2019-12-01T08:25:04Z")
I have the same problem… ---
**Author:** ![chatnoir](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@chatnoir](https://community.anovaculinary.com/u/chatnoir)\ **Post date:** [December 1, 2019, 1:14pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/6 "2019-12-01T13:14:18Z")
Dois, just users like you here at COMMUNITY… Try SUPPORT. ---
**Author:** ![cZc](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/czc/32/1408_2.png) [@cZc](https://community.anovaculinary.com/u/cZc)\ **Post date:** [December 10, 2019, 7:07pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/7 "2019-12-10T19:07:15Z")
So… I’ve just tried to scheme through all the methods available to fix this problem and it all pointed out to support… And so that’s what I did and I did emphasise on how could I get it fixed in that mail. Guess what? The first reply was for my order number. The second was to throw them off any liability for replacing me one. Come one, mine is a 3 years old Anova!! All I needed to know is how or where to get it fixed!!! Fast response as usual from Anova but this time it’s a lil bit too unprofessional… ---
**Author:** ![cZc](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/czc/32/1408_2.png) [@cZc](https://community.anovaculinary.com/u/cZc)\ **Post date:** [December 10, 2019, 7:09pm UTC](https://community.anovaculinary.com/t/scroll-wheel-malfunctioning/8087/8 "2019-12-10T19:09:02Z")
Oh yea… And throw in some discounts for me to get a new one… Thumbs up Anova