# Shipping fee to HK **URL:** \ **Category:** Anova Support\ **Created:** [October 28, 2015, 8:02am UTC](https://community.anovaculinary.com/t/shipping-fee-to-hk/615 "2015-10-28T08:02:44Z")\ **Posts on this page:** 3\ **Page:** 2
**Author:** ![Etyh](https://avatars.discourse-cdn.com/v4/letter/e/f19dbf/32.png) [@Etyh](https://community.anovaculinary.com/u/Etyh)\ **Post date:** [December 8, 2015, 10:47am UTC](https://community.anovaculinary.com/t/shipping-fee-to-hk/615/21 "2015-12-08T10:47:37Z")
Hi, Order #194703 My order placed at 28th Nov 2015, I have not received any news of the order and the tracking number.  I have sent two emails to [support@anovaculinary.com](mailto:support@anovaculinary.com) in asking the tracking number, but no one reply up to this moment. Anyone from Anova Culinary can help me to check and advise the status of the order? Thanks! ---
**Author:** ![Jack](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@Jack](https://community.anovaculinary.com/u/Jack)\ **Post date:** [December 9, 2015, 3:53am UTC](https://community.anovaculinary.com/t/shipping-fee-to-hk/615/22 "2015-12-09T03:53:58Z")
Order Number: 187705 Order day: 11/23 @Bill The tracking number provided form your end is still not found in the TGX tracking system and I have received nothing from Anova so far . I have noted that there are some people placed their orders few days later than mine but have already received their units here in Hong Kong. Can you explain what happened ? It is really disappointed that my parcel can not been even located where it is after more than half month waiting and there is nothing Anova could do ?! ---
**Author:** ![Pazu](https://avatars.discourse-cdn.com/v4/letter/p/e9c0ed/32.png) [@Pazu](https://community.anovaculinary.com/u/Pazu)\ **Post date:** [December 10, 2015, 9:26am UTC](https://community.anovaculinary.com/t/shipping-fee-to-hk/615/23 "2015-12-10T09:26:14Z")
Finally delivered ! Thank you [Previous page](https://community.anovaculinary.com/t/shipping-fee-to-hk/615.md?page=1)