# Shipping ripoff
**URL:** https://community.anovaculinary.com/t/shipping-ripoff/23639
**Category:** First Cook Essentials
**Created:** [November 16, 2019, 9:07am UTC](https://community.anovaculinary.com/t/shipping-ripoff/23639 "2019-11-16T09:07:32Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Brk1307](https://community.anovaculinary.com/u/Brk1307)
#### Post date: [November 16, 2019, 9:07am UTC](https://community.anovaculinary.com/t/shipping-ripoff/23639/1 "2019-11-16T09:07:32Z")
Why are we, the existing customers charged so much for shipping on accessories when the American site is offering free delivery. The items I have looked at are of a reasonable value and the addition shipping makes me back out and use another website for things like bags and lids etc. it’s a shame when the company treats return custom this way
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### Author:  [@Ember](https://community.anovaculinary.com/u/Ember)
#### Post date: [November 16, 2019, 10:46am UTC](https://community.anovaculinary.com/t/shipping-ripoff/23639/2 "2019-11-16T10:46:43Z")
Where are you? Are you trying to purchase from the most local source to you?
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### Author:  [@john.jcb](https://community.anovaculinary.com/u/john.jcb)
#### Post date: [November 16, 2019, 3:06pm UTC](https://community.anovaculinary.com/t/shipping-ripoff/23639/3 "2019-11-16T15:06:57Z")
Please contact Anova directly. The forum does not have direct access to the team that sets the pricing…