# Something went wrong, cooker connected but can't see it in App

**URL:** <https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674>\
**Category:** Anova Precision® Cooker\
**Created:** [January 21, 2023, 7:51pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674 "2023-01-21T19:51:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![FourthandShort](https://avatars.discourse-cdn.com/v4/letter/f/7ea924/32.png) [@FourthandShort](https://community.anovaculinary.com/u/FourthandShort)\
**Post date:** [January 21, 2023, 7:51pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/1 "2023-01-21T19:51:52Z")

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Came home from a trip and can not get the Cooker Pro to show up in the app. I get the code, enter it, it shows my networks, and I can provide the wifi key.

If I log into my router, I can see the cooker connected and data being transferred, however in the app, it just spins until I get the “something is wrong” message.

I have tried to create a guest network (always on the 2.4 ghz) as well as connecting to a different router. All of the devices will show the cooker connecting but nothing shows up in the app. I have tried to do it from both my iphone and ipad.

Any ideas?

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**Author:** ![Mahi](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@Mahi](https://community.anovaculinary.com/u/Mahi)\
**Post date:** [January 21, 2023, 11:25pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/2 "2023-01-21T23:25:05Z")

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Same issue. Worked great last week, same network.

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**Author:** ![TonyImp](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@TonyImp](https://community.anovaculinary.com/u/TonyImp)\
**Post date:** [January 22, 2023, 5:15pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/3 "2023-01-22T17:15:23Z")

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Same here. Also see it on my router. Been going back and forth with their garbage customer service and finally got one of their pawns to admit there is a server issue on their end that it’s currently being investigated. He dares to tell me  
“…but don’t worry! You can still use it manually”

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**Author:** ![TonyImp](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@TonyImp](https://community.anovaculinary.com/u/TonyImp)\
**Post date:** [January 23, 2023, 1:23pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/4 "2023-01-23T13:23:42Z")

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Latest is they fixed the issue. I’ll have to verify.

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**Author:** ![TonyImp](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@TonyImp](https://community.anovaculinary.com/u/TonyImp)\
**Post date:** [January 23, 2023, 1:26pm UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/5 "2023-01-23T13:26:06Z")

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![Screenshot_20230123_063133_Outlook~2](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/2/257f388d7f0fcaa8d701a68715bd60321398d750.jpeg)

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**Author:** ![BMF](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bmf/32/6366_2.png) [@BMF](https://community.anovaculinary.com/u/BMF)\
**Post date:** [January 26, 2023, 8:55am UTC](https://community.anovaculinary.com/t/something-went-wrong-cooker-connected-but-cant-see-it-in-app/31674/6 "2023-01-26T08:55:01Z")

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Ah ha! I thought it was just me.

Had exactly the same, just checked and my cookers now appear in the app as they should, Phew.

I did not need to re add them to the app