# Stopped measuring temperature **URL:** \ **Category:** Anova Support\ **Created:** [March 20, 2015, 7:15pm UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373 "2015-03-20T19:15:48Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Magnus](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@Magnus](https://community.anovaculinary.com/u/Magnus)\ **Post date:** [March 20, 2015, 7:15pm UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373/1 "2015-03-20T19:15:48Z")
Hello My anova unit stopped (crashed) reporting the right temperature it was stuck at the target temperature (72c) however i could feel the water was not that warm and the bath not giving off enough water vapor, so i figured something was wrong, i powered the unit off and on again and it responded the real temperature 46C. I am kinda worried now if the unit will do that again. I don’t think my cook is ruined since the meat has been doing 72C for 8 hours before this issue occured so i simply set it to run again. Any ideas? ---
**Author:** ![jordan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/jordan/32/532_2.png) [@jordan](https://community.anovaculinary.com/u/jordan)\ **Post date:** [March 27, 2015, 6:49am UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373/2 "2015-03-27T06:49:43Z")
@Magnus I’m so sorry to hear this – sounds like you need a replacement. Could you contact our support team at [support@anovaculinary.com](mailto:support@anovaculinary.com)? Our team will get you a new device so you can get back to cooking sous vide ASAP! ---
**Author:** ![bigfish3](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@bigfish3](https://community.anovaculinary.com/u/bigfish3)\ **Post date:** [March 27, 2015, 3:54pm UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373/3 "2015-03-27T15:54:19Z")
This happened to me once, I unplugged and restarted it all is well. I have used mine 4 times since and it has not happened again. ---
**Author:** ![jordan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/jordan/32/532_2.png) [@jordan](https://community.anovaculinary.com/u/jordan)\ **Post date:** [March 30, 2015, 6:57pm UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373/4 "2015-03-30T18:57:58Z")
@bigfish3 Will you let me know if it does happen again? We don’t want you to have to worry about it occurring during a cook when you’re not around to catch it so if you do want to have the unit replaced, please feel free to shoot a note to our support team to let them know the issue. You should be able to set it and forget it with no worries 🙂 ---
**Author:** ![TimUF1](https://avatars.discourse-cdn.com/v4/letter/t/4da419/32.png) [@TimUF1](https://community.anovaculinary.com/u/TimUF1)\ **Post date:** [January 21, 2016, 1:46am UTC](https://community.anovaculinary.com/t/stopped-measuring-temperature/373/5 "2016-01-21T01:46:20Z")
Just experienced something similar, only instead of not achieving a target temperature, the unit’s temperature sensor froze at a temp below the target temp (target temp 140, froze at 129.4). This resulted in the heating element remaining on full blast, presumably valiantly trying to achieve 140F. Using a basic dial thermometer we measured a temperature \>40degF ABOVE our target temp of 140. Pulling the plug, and plugging the cooker back in “fixed” the issue, and it came up with a reading of ~185degF. The meal was edible, at least.