# Temp wrong and bouncing around

**URL:** <https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572>\
**Category:** Anova Support\
**Created:** [August 2, 2015, 12:58am UTC](https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572 "2015-08-02T00:58:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dtw](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dtw](https://community.anovaculinary.com/u/dtw)\
**Post date:** [August 2, 2015, 12:58am UTC](https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572/1 "2015-08-02T00:58:07Z")

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I’ve used the precision cooker half dozen times with success. Tonight the temperature reads about 70 degrees higher than the water is plus the temp bounces around the desired setting. Anything I can do to fix this? I had two meals planned this weekend using this thing.

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [August 3, 2015, 12:44pm UTC](https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572/2 "2015-08-03T12:44:02Z")

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I would contact customer support at Anova. I don’t think there is anything a user can do to fix the unit.

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**Author:** ![Vince\_Maidens](https://avatars.discourse-cdn.com/v4/letter/v/45deac/32.png) [@Vince\_Maidens](https://community.anovaculinary.com/u/Vince_Maidens)\
**Post date:** [August 12, 2015, 6:15pm UTC](https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572/3 "2015-08-12T18:15:24Z")

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Having the same issue. Contacted support and I think they are supposed to send me a new one.

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**Author:** ![Vince\_Maidens](https://avatars.discourse-cdn.com/v4/letter/v/45deac/32.png) [@Vince\_Maidens](https://community.anovaculinary.com/u/Vince_Maidens)\
**Post date:** [August 21, 2015, 8:15pm UTC](https://community.anovaculinary.com/t/temp-wrong-and-bouncing-around/572/4 "2015-08-21T20:15:21Z")

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Just to come back, Anova support is spectacular. Sent me an RMA, Fed Ex label and had a new unit on its way. I had it replaced in 3 days.