# the beep doesn´t stop

**URL:** <https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818>\
**Category:** Anova Support\
**Created:** [October 16, 2017, 3:03pm UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818 "2017-10-16T15:03:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Walter](https://avatars.discourse-cdn.com/v4/letter/w/85e7bf/32.png) [@Walter](https://community.anovaculinary.com/u/Walter)\
**Post date:** [October 16, 2017, 3:03pm UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/1 "2017-10-16T15:03:11Z")

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Hi everyone,

I just recently bought the Anova Precision Cooker.  
I was so excited about getting started, but I could not get the device to start heating up.  
The water was exactly between the min. and max. signs, the temperature was set, the timer was set … when I wanted to start, there was this terrible beeping noise that would not stop.  
Having tried 10 times I gave up on it.  
Do you know what might be wrong with the device or my way of handling it?

Best,  
WALTER

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**Author:** ![DParker](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@DParker](https://community.anovaculinary.com/u/DParker)\
**Post date:** [October 16, 2017, 4:05pm UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/2 "2017-10-16T16:05:26Z")

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Assuming you pressed the start button (the one with the right-pointing arrowhead, like on a media device) and got this behavior it sounds like a defective unit. I’d contact Anova support.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [October 16, 2017, 4:21pm UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/3 "2017-10-16T16:21:15Z")

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Yep, just what @DParker said - hit up [support@anovaculinary.com](mailto:support@anovaculinary.com) so they can help you with that!

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**Author:** ![Walter](https://avatars.discourse-cdn.com/v4/letter/w/85e7bf/32.png) [@Walter](https://community.anovaculinary.com/u/Walter)\
**Post date:** [October 17, 2017, 9:46am UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/4 "2017-10-17T09:46:47Z")

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Thanks for your quick answer and the feedback. I will contact Anova support.  
Best, WALTER

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**Author:** ![Walter](https://avatars.discourse-cdn.com/v4/letter/w/85e7bf/32.png) [@Walter](https://community.anovaculinary.com/u/Walter)\
**Post date:** [October 17, 2017, 9:47am UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/5 "2017-10-17T09:47:27Z")

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Thank you for your answer. I will contact the Anova support team, just like you are suggesting.  
Best, WALTER

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**Author:** ![BobRoss](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@BobRoss](https://community.anovaculinary.com/u/BobRoss)\
**Post date:** [January 25, 2020, 8:04pm UTC](https://community.anovaculinary.com/t/the-beep-doesn-t-stop/9818/6 "2020-01-25T20:04:52Z")

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When your unit fails again (it will) [Here is the permanent fix.](https://community.anovaculinary.com/t/long-beep-permanent-low-water-alarm-fix-how-to/24929)