# The Wrong Commerical Invoice

**URL:** <https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102>\
**Category:** Anova Support\
**Created:** [January 5, 2017, 8:45am UTC](https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102 "2017-01-05T08:45:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kittywu](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@kittywu](https://community.anovaculinary.com/u/kittywu)\
**Post date:** [January 5, 2017, 8:45am UTC](https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102/1 "2017-01-05T08:45:32Z")

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Because you provide the wrong invoice, resulting in the goods can not be released in the customs.  
Can re-provide the correct invoice (Currency is TWD) and mail to me in order to submit the correct invoice to the DHL for customs clearance operations

Order number : TW11811

P.S. DHL says that they receive many invoices with the same error.

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**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\
**Post date:** [January 6, 2017, 12:26am UTC](https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102/2 "2017-01-06T00:26:29Z")

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Hi @kittywu, so sorry for the wrong invoice. Please contact [support@anovaculinary.com](mailto:support@anovaculinary.com) and we will get you all set up with the right one!