# To use receipt in the app **URL:** \ **Category:** Anova Support\ **Created:** [December 11, 2018, 5:09pm UTC](https://community.anovaculinary.com/t/to-use-receipt-in-the-app/18268 "2018-12-11T17:09:35Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Adechi](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@Adechi](https://community.anovaculinary.com/u/Adechi)\ **Post date:** [December 11, 2018, 5:09pm UTC](https://community.anovaculinary.com/t/to-use-receipt-in-the-app/18268/1 "2018-12-11T17:09:35Z")
Hello. I’ve added a receipt to my Anova app, steak 53.9 C x 1.30 hour and saved. I’ve tried to setup my Anova choosing the receipt and it’s ok. The Anova start the preheating but when I receive the alert tha I can start to cook because the temperature is reached, the timer become 00:00, and I need to insert again the time. I cannot understand the reason why… Thanks Angela ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [December 11, 2018, 6:44pm UTC](https://community.anovaculinary.com/t/to-use-receipt-in-the-app/18268/2 "2018-12-11T18:44:33Z")
Sounds like a bug! Please email us at [support@anovaculinary.com](mailto:support@anovaculinary.com). ---
**Author:** ![Adechi](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@Adechi](https://community.anovaculinary.com/u/Adechi)\ **Post date:** [December 11, 2018, 7:05pm UTC](https://community.anovaculinary.com/t/to-use-receipt-in-the-app/18268/3 "2018-12-11T19:05:12Z")
Already done. I received support, I’ll try soon and I’ll keep you posted. Thanks ---
**Author:** ![Adechi](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@Adechi](https://community.anovaculinary.com/u/Adechi)\ **Post date:** [December 12, 2018, 9:13pm UTC](https://community.anovaculinary.com/t/to-use-receipt-in-the-app/18268/4 "2018-12-12T21:13:16Z")
Hello, for your information I did as the support wrote me: logout, after login, I’ve recalled my receipt and seems that it works. Thanks a lot