# Unit does not register the temperature

**URL:** <https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600>\
**Category:** Anova Support\
**Created:** [April 10, 2020, 3:51am UTC](https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600 "2020-04-10T03:51:53Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jamessf](https://avatars.discourse-cdn.com/v4/letter/j/bcef8e/32.png) [@Jamessf](https://community.anovaculinary.com/u/Jamessf)\
**Post date:** [April 10, 2020, 3:51am UTC](https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600/1 "2020-04-10T03:51:53Z")

</div>

Has anyone figure out how to fix the unit, it is not registering the temperature, When I set it up it shows 0 degrees in the temperature and the heater goes crazy to the point that it overheats and shuts down…  
Thanks

---

<div class="post-metadata">

**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\
**Post date:** [April 10, 2020, 11:16am UTC](https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600/2 "2020-04-10T11:16:52Z")

</div>

Have you contact customer support?