# Vacuum Sealer Pro Issues (?) **URL:** \ **Category:** Accessories\ **Created:** [August 18, 2021, 12:25pm UTC](https://community.anovaculinary.com/t/vacuum-sealer-pro-issues/29179 "2021-08-18T12:25:48Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![JoeInOttawa](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JoeInOttawa](https://community.anovaculinary.com/u/JoeInOttawa)\ **Post date:** [August 18, 2021, 12:25pm UTC](https://community.anovaculinary.com/t/vacuum-sealer-pro-issues/29179/1 "2021-08-18T12:25:48Z")
I have been very happy with my VSP, but I’m noticing lately that a (non-Anova) bag that was fine in January is now not sealing properly. I also noticed thee is something loose inside the top of my device. I suspect it’s out of warranty (although I can’t find anything on how long the warranty is on the web site) as I bought it in December of 2019. So, is there a problem? Feels like there is. Do I send it in for repairs, or do I need to buy a new one? Thoughts? Joe ---
**Author:** ![anovaculinary](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/anovaculinary/32/7315_2.png) [@anovaculinary](https://community.anovaculinary.com/u/anovaculinary)\ **Post date:** [August 18, 2021, 2:57pm UTC](https://community.anovaculinary.com/t/vacuum-sealer-pro-issues/29179/2 "2021-08-18T14:57:47Z")
Hey Joe! Vac sealers have a 5-year warranty so if there’s an issue we will definitely take care of ya. Email [support@anovaculinary.com](mailto:support@anovaculinary.com) and we’ll get ya back to sealing properly ---
**Author:** ![JoeInOttawa](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JoeInOttawa](https://community.anovaculinary.com/u/JoeInOttawa)\ **Post date:** [August 18, 2021, 2:58pm UTC](https://community.anovaculinary.com/t/vacuum-sealer-pro-issues/29179/3 "2021-08-18T14:58:35Z")
Fantastic – thanks! ---
**Author:** ![anovaculinary](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/anovaculinary/32/7315_2.png) [@anovaculinary](https://community.anovaculinary.com/u/anovaculinary)\ **Post date:** [August 18, 2021, 2:59pm UTC](https://community.anovaculinary.com/t/vacuum-sealer-pro-issues/29179/4 "2021-08-18T14:59:28Z")
Anytime!