# Water won’t heat **URL:** \ **Category:** General\ **Created:** [March 5, 2018, 12:26am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395 "2018-03-05T00:26:49Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Lrianda](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lrianda](https://community.anovaculinary.com/u/Lrianda)\ **Post date:** [March 5, 2018, 12:26am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/1 "2018-03-05T00:26:49Z")
I’m trying to use my new Anova for the second time. I filled my pot with warm water (101), placed the immersion wand in the pot, set the temp to 130 and the water is cooling instead of heating. I’ve turned the device off and on a couple of times but it’s not making any difference. Any suggestions appreciated. ---
**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\ **Post date:** [March 5, 2018, 2:21am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/2 "2018-03-05T02:21:48Z")
I’d reach out to [Anova Culinary Customer Support](https://support.anovaculinary.com/hc/en-us). ---
**Author:** ![Lrianda](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lrianda](https://community.anovaculinary.com/u/Lrianda)\ **Post date:** [March 5, 2018, 3:03am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/3 "2018-03-05T03:03:57Z")
Thank you…i’ve Sent them an email. ---
**Author:** ![kl005](https://avatars.discourse-cdn.com/v4/letter/k/258eb7/32.png) [@kl005](https://community.anovaculinary.com/u/kl005)\ **Post date:** [March 6, 2018, 12:35pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/4 "2018-03-06T12:35:21Z")
It’s kind of a stupid question, but just to ensure you covered all bases…did you press the play button to start the heating? ---
**Author:** ![Lrianda](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lrianda](https://community.anovaculinary.com/u/Lrianda)\ **Post date:** [March 6, 2018, 1:54pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/5 "2018-03-06T13:54:10Z")
I sure did…I turned it off and on a few times. It initially started to heat the water but then, while continuing to circulate the water, stopped heating and the water started to cool. (When I started with cold water). When I started with warm water it began cooling immediately. ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [March 6, 2018, 5:26pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/6 "2018-03-06T17:26:19Z")
Sounds like the temperature sensor. Definitely an issue for support. ---
**Author:** ![whybuynew1](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@whybuynew1](https://community.anovaculinary.com/u/whybuynew1)\ **Post date:** [March 6, 2018, 10:47pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/7 "2018-03-06T22:47:16Z")
L.rianda… I had the same problem with my cooker.Shiela from customer service gave me a possible fix you might try. Can you please give the device a complete drying and resting (24 hours). Then, kindly reset the Anova Precision Cooker by holding the Bluetooth light indicator (located on the touch panel) down for 3-6 seconds. You will hear a beep. Do it twice and start the Anova machine when it is out of the water bath, forcing an error to alarm. Put the device back into a pot of water and try setting the temp again. This will somehow reset the error. ---
**Author:** ![Lrianda](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lrianda](https://community.anovaculinary.com/u/Lrianda)\ **Post date:** [March 7, 2018, 4:03am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/8 "2018-03-07T04:03:33Z")
Thank you so much…I’ll give it a try!! ---
**Author:** ![Cinzia](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@Cinzia](https://community.anovaculinary.com/u/Cinzia)\ **Post date:** [June 16, 2018, 6:55pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/9 "2018-06-16T18:55:50Z")
Did this work for you? I have same issue first time using it right outta box ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [June 18, 2018, 4:12pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/10 "2018-06-18T16:12:56Z")
It should heat. If your cooker is being weird, please reach out to [support@anovaculinary.com](mailto:support@anovaculinary.com). ---
**Author:** ![Cinzia](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@Cinzia](https://community.anovaculinary.com/u/Cinzia)\ **Post date:** [June 18, 2018, 5:26pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/11 "2018-06-18T17:26:06Z")
I have. A replacement is on the way. Thank you. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [June 18, 2018, 5:38pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/12 "2018-06-18T17:38:49Z")
Okay, good!!! ---
**Author:** ![Thomo](https://avatars.discourse-cdn.com/v4/letter/t/edb3f5/32.png) [@Thomo](https://community.anovaculinary.com/u/Thomo)\ **Post date:** [January 4, 2019, 6:01am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/13 "2019-01-04T06:01:10Z")
Hi, my precision cooker is 2 weeks old, and on its 3rd cook now wont heat showing only 0.0 degrees on current temperature panel. Have followed the above threads and still no success. Have emailed Anova today but no reply as yet. Please help. Regards, Frustrated customer. ---
**Author:** ![chatnoir](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@chatnoir](https://community.anovaculinary.com/u/chatnoir)\ **Post date:** [January 4, 2019, 1:46pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/14 "2019-01-04T13:46:40Z")
Thomo, we users, the Community, can’t help you with equipment failure. Follow up with the company. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [January 4, 2019, 7:00pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/15 "2019-01-04T19:00:03Z")
Hey there. I think I see your ticket - Patrick responded a couple of hours ago. Please be sure to follow up with us so we can get you cooking asap! ---
**Author:** ![Abrosnihan](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Abrosnihan](https://community.anovaculinary.com/u/Abrosnihan)\ **Post date:** [September 7, 2019, 12:35pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/16 "2019-09-07T12:35:34Z")
I am having a similar problem. The Anova will not heat the water at all, I have tried several different things and it still does not work. ---
**Author:** ![Audrey\_Nguyen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/audrey_nguyen/32/5890_2.png) [@Audrey\_Nguyen](https://community.anovaculinary.com/u/Audrey_Nguyen)\ **Post date:** [October 27, 2019, 5:19am UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/17 "2019-10-27T05:19:51Z")
I’m having the same problem with my anova pc. It worked beautifully the first 2 times. I just tried the reset Bluetooth advice but it didn’t seem to be working. ---
**Author:** ![Lrianda](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@Lrianda](https://community.anovaculinary.com/u/Lrianda)\ **Post date:** [October 27, 2019, 2:32pm UTC](https://community.anovaculinary.com/t/water-won-t-heat/13395/18 "2019-10-27T14:32:22Z")
Per the recommendation of the manufacturer, I returned mine for a new one. Lori