# WHY HAVE YOU NOT SENT MY ORDERS

**URL:** <https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148>\
**Category:** Anova Support\
**Created:** [December 7, 2018, 5:52am UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148 "2018-12-07T05:52:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![sammatt829](https://avatars.discourse-cdn.com/v4/letter/s/43a26b/32.png) [@sammatt829](https://community.anovaculinary.com/u/sammatt829)\
**Post date:** [December 7, 2018, 5:52am UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/1 "2018-12-07T05:52:59Z")

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I’m sick of waiting for these orders.

You’ve held my money for 7 days and not sent the item. This is not acceptable.

Send it to me today or Refund me immediately.

SG119736  
SG119757  
SG119755

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**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\
**Post date:** [December 7, 2018, 9:02am UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/2 "2018-12-07T09:02:51Z")

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You might try Support ([support@anovaculinary.com](mailto:support@anovaculinary.com)) and some civility and/or patience.

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**Author:** ![whybuynew1](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@whybuynew1](https://community.anovaculinary.com/u/whybuynew1)\
**Post date:** [December 7, 2018, 12:57pm UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/3 "2018-12-07T12:57:24Z")

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Sammatt829…why is this rant on the community page? This page is for getting help from other members. We don’t work in accounting or shipping. That would be support.

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**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\
**Post date:** [December 7, 2018, 4:04pm UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/4 "2018-12-07T16:04:28Z")

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And maybe limit it to one post. Not like there’s too many folks here who can actually help with this, so there’s not much of a point posting it multiple times

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [December 7, 2018, 4:49pm UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/5 "2018-12-07T16:49:07Z")

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I deleted your other post - we don’t need duplicates. Also, the best place to go to for any shipping, order updates, and refunds is customer support. Their email is [support@anovaculinary.com](mailto:support@anovaculinary.com). I am closing this thread. Please use the proper channels so we can take appropriate action.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [December 7, 2018, 4:49pm UTC](https://community.anovaculinary.com/t/why-have-you-not-sent-my-orders/18148/6 "2018-12-07T16:49:17Z")

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Closed on December 7, 2018, 4:49pm UTC