# Wifi with AVM FritzBox Router **URL:** \ **Category:** Anova Support\ **Created:** [August 31, 2017, 4:31pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162 "2017-08-31T16:31:19Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![dirk2105](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@dirk2105](https://community.anovaculinary.com/u/dirk2105)\ **Post date:** [August 31, 2017, 4:31pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/1 "2017-08-31T16:31:19Z")
Hello, I’m not able to connect my Anova to Wifi. After reading the troubleshooting I’m recognized that the Wifi password should (or needs) be 8-18 characters in lengths. I’m using a AVM Fritzbox router which is very popular and the market leader in germany. Each FritzBox comes with an individual 20 digit long password (sure you could change if you want). I use this 20 digit password and is this the reason for my problem ? Any FritzBox user here in the community to confirm my assumption ? Would be really silly to change the password cause I’m using round 'bout 20 Wifi devices within this network and I have to reconnect all of them just for the limitation of Anova. Thanx in advance, Dirk. ---
**Author:** ![MrBeta](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mrbeta/32/959_2.png) [@MrBeta](https://community.anovaculinary.com/u/MrBeta)\ **Post date:** [August 31, 2017, 8:29pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/2 "2017-08-31T20:29:29Z")
Hi Dirk, my Anova is connected to a Fritzbox 7490 with a \>30 digit password with WPA2 (CCMP). For pairing please disable 5 GHz in you Frizbox, connect your Anova, then you can enable 5 GHz back again. --\> WLAN - Funknetz - uncheck 5-GHZ Frequenzband - übernehmen Cheers Michael ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [August 31, 2017, 8:37pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/3 "2017-08-31T20:37:10Z")
Thanks @MrBeta! ---
**Author:** ![dirk2105](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@dirk2105](https://community.anovaculinary.com/u/dirk2105)\ **Post date:** [September 1, 2017, 12:36pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/4 "2017-09-01T12:36:53Z")
Hello Michael, thanx for your feedback.I deactivated the 5 Ghz also to be sure. Connection failed. I placed the Anova bout 20 cm beside my FritzBox. Connection failed. In the meantime I got response from Peter from Anova: _Greetings! Yes, you’ll need to setup a 8-18 character WiFi password. The cooker has limited hardware and can only store so much data._ Wondering how you managed to get this working:-) Never less I changed my password to 16 digits and… Connection failed. I placed the Anova 20cm beside the router. Connection failed. Then I uninstalled the App und reset the Anova Wifi. Restart new and… Connection failed. So I’m afraid I have to discuss in detail with the support. CU, Dirk. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [September 2, 2017, 11:29am UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/5 "2017-09-02T11:29:32Z")
Arghh that sucks you’re having a hard time connecting - sorry about that. Yeah, support will be able to troubleshoot and help get you connected. Definitely contact them! ---
**Author:** ![Olli](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Olli](https://community.anovaculinary.com/u/Olli)\ **Post date:** [September 4, 2017, 12:07pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/6 "2017-09-04T12:07:08Z")
Hi Dirk, I have exactly the same problem with my Fritz Box 6360. Simply don’t get any connection. Have you been successful? Best, Olli ---
**Author:** ![dirk2105](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@dirk2105](https://community.anovaculinary.com/u/dirk2105)\ **Post date:** [September 4, 2017, 12:30pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/7 "2017-09-04T12:30:48Z")
Hello Olli, I’m in contact with the support and we’ve tried a couple of things within the router configuration. But still Connection failed. Today I will try it again wit another smartphone. If we have any progress I will share the information. CU, Dirk. ---
**Author:** ![Olli](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Olli](https://community.anovaculinary.com/u/Olli)\ **Post date:** [September 4, 2017, 1:57pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/8 "2017-09-04T13:57:26Z")
Perfect - many thanks. Btw I tried it with an iPhone 6 and Samsung Android S7.Both didn’t work. ---
**Author:** ![dirk2105](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@dirk2105](https://community.anovaculinary.com/u/dirk2105)\ **Post date:** [September 4, 2017, 5:06pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/9 "2017-09-04T17:06:47Z")
Hello again Olli, just curious. What’s the length of your Wifi password ? Tried with 18 or less characters ? TIA, Dirk. ---
**Author:** ![Olli](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Olli](https://community.anovaculinary.com/u/Olli)\ **Post date:** [September 5, 2017, 4:28pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/10 "2017-09-05T16:28:35Z")
Hi Dirk, Yes it is a 16 digit number. Best, Oliver ---
**Author:** ![Olli](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Olli](https://community.anovaculinary.com/u/Olli)\ **Post date:** [September 8, 2017, 4:11pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/11 "2017-09-08T16:11:45Z")
Hi Dirk, Any progress on your side? Regards, Oliver ---
**Author:** ![dirk2105](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@dirk2105](https://community.anovaculinary.com/u/dirk2105)\ **Post date:** [September 9, 2017, 8:19pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/12 "2017-09-09T20:19:08Z")
Hello, walked through all configurations and changing a couple of things in the router but with no success. Now it seems that the Anova itself is the problem. I will get another one and will try it again. ---
**Author:** ![trantorx](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@trantorx](https://community.anovaculinary.com/u/trantorx)\ **Post date:** [November 29, 2017, 2:00pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/13 "2017-11-29T14:00:02Z")
I just got my Wifi cooker to germany. and have the exact same problem like you with FRITZBOX 6390 No Wifi Connection possible! Cooker is placed 30 cm besides Fritzbox Router (App and bluetooth with IOS/Iphone 7 works fine) I tried even with the change to a 8 character Password (only numbers in it) and also the very strange adivce of Mr BETA (disabling 5ghz) --\> no success (as expected, as he HAD obviously to be not telling the truth as the support says the password has the max of 18 characters HARDcoded!! and he claims to work with even a 30 character PW ) The Wifi Eventlog of Fritzbox always says connction failed due to “invalid password” Is it really a hardware problem that can be fixed with an exchange? ---
**Author:** ![emocow](https://avatars.discourse-cdn.com/v4/letter/e/eada6e/32.png) [@emocow](https://community.anovaculinary.com/u/emocow)\ **Post date:** [December 3, 2017, 5:38pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/14 "2017-12-03T17:38:24Z")
I had the exact same problem with my Wfii cooker and a Fritz!Box 7430. I tried changing the password, auth method and so on. Nothing seemed to work. Today I changed my SSID from “FRITZ!Box 7430 OM” to “FRITZBox” (no spaces and no !) and it worked. I could even use the default 20 character password. ---
**Author:** ![trantorx](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@trantorx](https://community.anovaculinary.com/u/trantorx)\ **Post date:** [December 3, 2017, 6:37pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/15 "2017-12-03T18:37:37Z")
Wasn´t helpful here, had SSID from the beginning changed to a short character word with no spaces an no ! still no success ---
**Author:** ![beo21](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@beo21](https://community.anovaculinary.com/u/beo21)\ **Post date:** [January 11, 2018, 9:24pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/16 "2018-01-11T21:24:00Z")
Wth … Got mine today and no way to connect to 2,4 GHz. Maybe cause of \* in password … Also my ssid has spaces in it … Very poor technical excellence in iot age … Maybe i will setup a new WiFi ssd access point with ann10 year old 7170 or 7270 / 7240 which is down in my cellar to get this working … Or maybe an firmware update incoming soon ??? ---
**Author:** ![EosEtIris](https://avatars.discourse-cdn.com/v4/letter/e/e47c2d/32.png) [@EosEtIris](https://community.anovaculinary.com/u/EosEtIris)\ **Post date:** [January 22, 2019, 6:32pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/18 "2019-01-22T18:32:23Z")
So I have a FritzBox 7490 and have not been able to connect. I disabled the 5GHz network. Created a guest network that meets the WiFi requirements. SSID is visible, all lowercase, 10 characters long and no spaces. Password is 10 characters long, 9 lowercase letters and a number. Does it matter that the network is WPA2(CCMP)? So what is the deal here, is my Anova defective? Not compatible with my FritzBox? What is the deal with those WiFi requirements? The only one of those requirements I find the least bit acceptable is that it can’t connect to a 5GHz network. The rest are, frankly, ridiculous. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [January 22, 2019, 7:21pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/19 "2019-01-22T19:21:54Z")
Have you tried reaching out to [support@anovaculinary.com](mailto:support@anovaculinary.com)? ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [January 23, 2019, 5:21pm UTC](https://community.anovaculinary.com/t/wifi-with-avm-fritzbox-router/9162/20 "2019-01-23T17:21:33Z")
Closed on January 23, 2019, 5:21pm UTC