# Will I ever receive my sous vide? **URL:** \ **Category:** Anova Support\ **Created:** [December 11, 2016, 11:27am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939 "2016-12-11T11:27:52Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Mark1](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@Mark1](https://community.anovaculinary.com/u/Mark1)\ **Post date:** [December 19, 2016, 10:30pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/21 "2016-12-19T22:30:49Z")
Arrived yesterday, made chicken last night and so good. Hope you get yrs soon. ---
**Author:** ![MarkFugs](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MarkFugs](https://community.anovaculinary.com/u/MarkFugs)\ **Post date:** [December 19, 2016, 10:41pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/22 "2016-12-19T22:41:25Z")
I hope so too! Mine says it’s still being processed and hasn’t shipped yet as if today (20th). ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 19, 2016, 11:48pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/23 "2016-12-19T23:48:27Z")
Also still waiting on mine, three different delivery estimates all failed, haven’t even received tracking information yet, my friend ordered his a week ago and it arrived yesterday. -\_- ---
**Author:** ![denis](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@denis](https://community.anovaculinary.com/u/denis)\ **Post date:** [December 19, 2016, 11:59pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/24 "2016-12-19T23:59:03Z")
I had the same expirience. After recieving I got the wrong version of the device (bluetooth insted of WiFi) 🙂 ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 19, 2016, 11:59pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/25 "2016-12-19T23:59:10Z")
@Shwayne so sorry about that, you can check you order status here: [https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule](https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule) ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 20, 2016, 12:00am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/26 "2016-12-20T00:00:09Z")
You can check your order status here: [https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule](https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule) (your should be shipping really soon) We are working hard to make sure everything gets shipped asap! ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 20, 2016, 12:07am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/27 "2016-12-20T00:07:07Z")
> [@HunterC](#): > > [https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule](https://support.anovaculinary.com/hc/en-us/articles/217210126-Anova-Holiday-2016-Shipping-Schedule) The schedule says “at my door” by the 23rd, can I assume you have already sent the unit then? (I highly doubt you can process the delivery in under 3 days at a reasonable cost.) ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 20, 2016, 12:22am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/28 "2016-12-20T00:22:46Z")
Did you look up your specific order by clicking on your geo like this picture?: ![](https://us1.discourse-cdn.com/flex016/uploads/anova/original/1X/86163f16be5c7dc2b36047d3d4cd6e410edad4ec.png) There you should be able to track your order, as it has probably already shipped. But contacting support is the best way to get some answers if for some reason this tracking doesn’t work at [support@anovaculinary.com](mailto:support@anovaculinary.com) ---
**Author:** ![MarkFugs](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MarkFugs](https://community.anovaculinary.com/u/MarkFugs)\ **Post date:** [December 20, 2016, 12:29am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/29 "2016-12-20T00:29:05Z")
Mine still says being processed but geo date (Australia) says I should have it by 23rd. I don’t know what kind of magic you guys have but in any case if it gets here by the 23rd I’d be really happy (and impressed!). ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 20, 2016, 12:32am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/30 "2016-12-20T00:32:30Z")
I tried contacting support 24 hours ago, you reply here much faster. 😛 I did click Australia, and it says it’s delayed, but I have no tracking details on the order page which leads me to assume I will not receive my device before the 23rd. ☹ ---
**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Post date:** [December 20, 2016, 12:35am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/31 "2016-12-20T00:35:24Z")
I would wait for support to get back to you, It might have already shipped, sometimes tracking takes up to 2 days to activate. I’m hoping the best for you! ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 20, 2016, 12:36am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/32 "2016-12-20T00:36:39Z")
Hoping I can use it for Christmas! ---
**Author:** ![MarkFugs](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MarkFugs](https://community.anovaculinary.com/u/MarkFugs)\ **Post date:** [December 20, 2016, 12:36am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/33 "2016-12-20T00:36:48Z")
Imagine the kind of courier service one would need to move a delivery that fast! It’d have to be a super expensive courier, Santa on his sleigh or someone from Anova warehouse personally dropping it off! Hehe. ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 20, 2016, 12:42am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/34 "2016-12-20T00:42:37Z")
I think they’re claiming that they’ve been sent already but the order status page is slow to update. I’ll believe that when I see it or when support replies. -\_- ---
**Author:** ![bazzer007](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bazzer007/32/243_2.png) [@bazzer007](https://community.anovaculinary.com/u/bazzer007)\ **Post date:** [December 20, 2016, 11:57pm UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/35 "2016-12-20T23:57:46Z")
> [@Shwayne](#): > > I think they’re claiming that they’ve been sent already but the order status page is slow to update. > > I’ll believe that when I see it or when support replies. -\_- I’m happy to report that I received my shipping/tracking yesterday (AU wifi). I ordered a week or so ago so I was starting to get concerned it wouldn’t arrive for Christmas. Tracking indicates it should arrive by COB tomorrow! 😄 ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 21, 2016, 12:11am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/37 "2016-12-21T00:11:17Z")
> [@bazzer007](#): > > I’m happy to report that I received my shipping/tracking yesterday (AU wifi). I ordered a week or so ago so I was starting to get concerned it wouldn’t arrive for Christmas. Tracking indicates it should arrive by COB tomorrow! 😄 I hope I hear something soon, I’ve been waiting since the 22nd of Nov. ---
**Author:** ![bazzer007](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bazzer007/32/243_2.png) [@bazzer007](https://community.anovaculinary.com/u/bazzer007)\ **Post date:** [December 21, 2016, 12:28am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/38 "2016-12-21T00:28:44Z")
> [@Shwayne](#): > > I hope I hear something soon, I’ve been waiting since the 22nd of Nov. I emailed support yesterday and, while I haven’t heard back from them, I did get my shipping notice. Coincidence? 😉 Which model are you waiting for? I guess it’s busy but they seem to be making their way out. Mine is coming from HK, I think. ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 21, 2016, 12:31am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/39 "2016-12-21T00:31:17Z")
Same as you, I’m in AU and I ordered the Wifi on the 22nd, so go figure. I also emailed support 2 days ago. ---
**Author:** ![MarkFugs](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MarkFugs](https://community.anovaculinary.com/u/MarkFugs)\ **Post date:** [December 21, 2016, 1:19am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/40 "2016-12-21T01:19:33Z")
I ordered mine on the 26th. Received updated emails regarding delays. Most recent one was yesterday saying AU wifi units going out today (21st) and bumped up to one day shipping to get it to us asap. As of now, haven’t received shipping notification. ---
**Author:** ![Shwayne](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shwayne/32/242_2.png) [@Shwayne](https://community.anovaculinary.com/u/Shwayne)\ **Post date:** [December 21, 2016, 2:28am UTC](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939/41 "2016-12-21T02:28:14Z")
I hope they just forgot to send me the email. 😃 [Previous page](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939.md?page=1) [Next page](https://community.anovaculinary.com/t/will-i-ever-receive-my-sous-vide/2939.md?page=3)