Are two IDs needed?

I am trying to buy another Anova cooker for a friend. The checkout section asks me to login but does not recognize the user name/password…then kicks back with “name in use” when I try to register. Are the Anova Community and Anova Store conflicting databases?

@Thames logging in to community and the store shouldn’t have any conflict with each other. Reach out to so they can look into that for you.