THIS, exactly this, I echo the sentiments, after hearing how stripped out the unit is of quality from the word go, little pre testing that required lots of upgrades to the likes of water tanks due to no heat shield, the so often repeated phrase “oven died now on my 3rd & an afraid of what will happen outside of warranty.”.
Well you are right to be concerned, technically the warranty on an item should reset when a new unit is received, but that doesn’t happen with Anova, they say along the lines of “that’s your lot” no more replacements, …but surely it is down to the laws of the lands these are traded in first & foremost, i’ve been waiting for this day to happen with anova, & am glad I never gambled on the APOven, when my last warranty claim (APC wand) was put in the other week it basically resulted in anova saying “last time” …when I received this unit it locked out straight away, I was offered a replacement, for a replacement to a replacement, but said after utilising the rapid cycle (on / off) method it cleared itself, it has since done this the other week, & again I was able to resolve it (this is a year into a fresh machine) to clear the lock out, but logged it with anova anyway.
If my anova keeps locking out & needs clearing to get it to reset then that is a problem that falls under warranty, compared to having a reset pin to clear the unit, if that happens & is fixable it is no longer a problem, but without, & with the uncertainty that it will ever come out of the loop that is anovas problem that I am quite entitled to put in an advisory / claim for.
I have no idea what damage may be building up in other components by rapid cycling to clear a lock out, so to be effectively told “no more warranty” because apparantly I’ve had too many units is a farce, so what is the cut off for an expensive anova oven 4th time & Sh1t on you?
If you build better they will work longer.
If you don’t then it’s never getting better is it now!?
Right to repair, & actual technical assistance would go a long way towards maintaining working items, bearing in mind the company that now owns you is a global entity with spares coming out of its ears, the fact that the spares for the oven are so limited speaks mounds.
Keep a stock of cheap chips so at least a solder work around can be employed, I don’t junk my brewing kit when the boiler sensor sticks, & that is a 5 minute replacement for $5 too.
Create agreeable solutions to problems don’t ignore them
We know the APO is a complete dog, based on it’s reputation how much leeway will a GEN 2 fanfare release get to an already annoyed public? …fix GEN 1 or offer a way for owners to fix it themselves.