Suddenly shut off

Im new to the site but have been using the Anova for a while now. I was just preheating to 150F then the Anova shut off randomly and will not turn back on. I have tried other outlets that are verified to be working and still nothing. I called the phone number that Anova has on their website and straight to VM. Is there anyone you can actually reach?

Hey @mconroy welcome to the community site!

You’ll get a call back from support! More than likely they were off during the weekend. But you can also email as well. They’ll troubleshoot the issue going on with your unit and get you cooking right away. Sorry it’s being funky. :confused: