Anova terrible at keeping it's delivery estimate on confirmation email

@HunterC, it is already Thursday 22nd here. If the units are shipping tomorrow (23rd), I’m afraid they won’t arrive until the 28th as the 24th is a Saturday, 25th is Christmas Day, 26th is Boxing Day and 27th is a public holiday.

Thank you for keeping us informed. I know it must be hard for you being the customer facing side of the company. Please don’t take any of the criticisms personally, even if some of the posters here direct their frustrations at you.

If you could please voice our frustrations to higher management it would be good. Maybe they can make it up to us somehow. I totally understand how hectic it must be at this time of the year and to have unexpected delays with the manufacturer. The biggest disappointment (for me personally) is that even though I had ordered back in November, I’m seeing posts of people who ordered after me, even just a couple of weeks ago, already receiving their orders. Feels very unfair.

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