Put off by the delays in shipping my oven and the discouraging number of issues other owners are having, I’ve been trying to cancel my order for a week. No response to my emails to the Support team at all. Any tips on how to get a response on order change issues? Phone better?
For context, I was an early adopter of Anova’s precision cooker, so know how things go with a startup, I’d assumed things had changed by now,