After one year of very satisfying usage, the bulb just burnt out and I tried taking down the lamp cover to replace the bulb. However, once the 4 screws are loosened, I found broken pieces of rubber-like plastic came down with the lamp bracket. Seems like the rubber is not holding up after a year of using.
Is there anywhere I can purchase a replacement of this rubber piece?
A note to APO users. My oven is 230VAC, hence the bulb should be 230V 25W rather than 120VAC 25W as shown in the user manual! I read the rating off the blown bulb hence this is very correct.
Have just contacted ANOVA Support via email. Let’s see how they can assist. I certainly don’t need a new oven. A replacement part and I can become the repairman. I’ll keep this thread updated as I’m sure this failing rubber gasket may not be a unique experience as the oven ages.
If you can’t get a replacement gasket, you may be able to make your own with Permatex RTV silicone gasket maker. It’s high temp (500F) and oil and fluid resistant for auto use.
Sorry to hear that. There is also a hardening gasket material but that would probably be a one time repair. Replacing the whole oven seems crazy. Oh well…
It’s been a month since I first contacted ANOVA Support and still have not heard anything from them!! I mean, I do not need an oven replacement, just a simple rubber gasket that they can easily obtain from production line. I’m even willing to pay for all that trouble and yet they just don’t seem to care how we can fix their product solely due to inappropriate design/material… The oven itself is perfect, but ANOVA customer service just not living up to it.
The problem with being the repairman is the responsibility you’re taking on.
The problem isn’t so much the gasket as the 4 screws that self-tap into wafer thin material and so pretty much single-use.Shockingly bad design.
A re-seal will never be achieved so the question is what damage does steam ingress do. There is a brilliant strip-down of the oven on Youtube and from that you can see the electronics are not sealed; so that combined with the presence of the seal means steam should never enter the workings of the oven.
If you repair this yourself, you assume liability and void your warranty.
People will say they’ve successfully replaced the bulb and perhaps they have but perhaps not realised the implication of doing so and whilst the bulb lights up, the oven is terminally compromised.
Same here in Amsterdam, the Netherlands. Bulb gave up on me a couple of months ago. Today I decided it was time to replace it. The gasket is totally disintegrated. Sent a message to ANOVA about it. Hope they come up with a solution. The oven was purchased in november 2021.
Update: Contacted ANOVA and they are sending a new oven. I hope the new one has a sturdier light in it!
Customer service was fast and decisive. Great service.
1.5 years after I initiated this thread, I’m back at it, trying to replace the bulb again. While the rubber seal was still usable last time, I only replaced the bulb. However when I open the cover again this time, the rubber seal has disintegrated further, almost as bad as Goshin’s pic showing above. I have just written to ANOVA Support and see if they could sell a rubber seal part, or whatever they could further suggest.
While they have sent the whole bulb enclosure part, I doubt I’ll replace the whole thing as that’ll involve soldering the wires etc. Just the rubber seal is good enough.
Just replying to this as I’ve had the same issue, contacted ANOVA got sent a replacement kit.
Couple of minor things. The screws in the replacement were a different type of thread. So I used the original screws. In addition, I did take out the whole light assembly. It actually unclipped fairly easily had to use a screwdriver at the front to unclick metal bits. Once I had it out there was no soldering. I just had to slide off clips that clip the wires on. So in summary it’s fairly easy to replace and I guess anova is standing by its product.
