Hm, can you let me know exactly what that notification is stating, or if you have a screenshot, that would be better. Also, are you using iOS or Android?
@AlyssaWOAH, I had the app request log-in and reconnection of the APC on Monday(ish). I assumed an app update but it’s the first time in 18 months or more.
Yeah, we are getting reports of this. We had a major app update that affected log-ins. Our team is aware of it and are looking into it. It should only happen once, though. Please let me know if it forces you to log in and/or reconnect your APC again.
I got some clarity from our product team with the notification you’re referring to. The alert is an Apple requirement so that we can launch our new log in/sign up system in a browser view from the app. While the messaging in this alert is confusing, we don’t share information about users.