Anova Cooker malfuncioning

My cooker shows -25 c when I put it in the water and jumps from -25 c to -0.3 c and various temperatures in between.
Anyone else has this problem too?

Hey @tim2 that doesn’t sound right at all. My best suggestion for this is to contact so they can try to troubleshoot the issue or get you a new cooker if need be.

tried to call, no one is answering

great, just reported it in the chat, got a RMA form in return, great service, great product???

@tim2 not sure of your question! If you need additional help from support - please let me know! Thanks :slight_smile: