OK,
Best to just get a replacement I think? Probably faster than a new order. And cheaper too.
They should ship your replacement as soon as you give them a tracking number. They pay the cost of shipping but you need a RMA which they will email to you.
I think they might be having quality control issues and am sorry to see this on the new model.
I have been thinking to get one but am but am put off by the fact that there isn't a true (multiplatform) WiFi app, not that I need it, but why else would I get the new model.
Also two weeks after the initial shipping yours is the first review/comment I can find anywhere. How weird is that?
Better not to ship than to ship another almost working model with quality control issues.
@Helen said:
Also two weeks after the initial shipping yours is the first review/comment I can find anywhere. How weird is that?They’re popping up on reddit (/r/sousvide) here and there.
I left it unplugged overnight still in the water bath. I plugged it in this morning and the temperature reading seemed relatively stable (± 0.1F) when it had been bouncing 2-5F when it went nuts last night. I pressed start and it seemed to behave, so I did some 65C 45 minute eggs. My independent thermometer verified the temperature.
Hopefully will be fine. If not they will replace it very quickly I am sure. Have fun cooking:)
Just an update. I have run several tests and a few inexpensive recipes without having any further temperature problems. I don’t know what happened the first day, but I haven’t been able to recreate it.