I can never sign into the Anova App. Every single time it says “User Does Not Exist” This is a real pain since I travel and cook with my Sous Vide often. I have also bought a dozen Anova units and probably promoted 25 people to buy them too. Fails whether I use my username or email address. Am I the only one? Where is the love?
You might need to talk to support. Can’t say I’ve ever had an issue logging in with the app.
I chuckled at “where is the love” lol. I would most definitely reach out to us at support so we can help you log-in or reset your account if need be.