No response from support after Anova Pro Never arrived

Half my order never arrived even though it said it has shipped.
I only received the tracking number for half of my order.

I have contacted support 3 times over 3 weeks and I have received no response. I am very disappointed with anova’s service and support.

Has anyone else had a response from It feels like no one is home.

If you’re in North America, I would get on the phone with them, rather than wasting more time trying to get an e-mail response (and, yes, of course they should have responded).

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