420pm PST 8/18 update
We’ve identified the error for Oven resets, and we have pushed out a solution.
We’ve released a new firmware update today (8/18, PST) to bring our users to the latest update (1.1.32), with the fix for the Anova Oven resetting.
To get the update, you can do one of the following:
Leave your oven plugged in, and it will auto-update overnight in the next few days
Manually update to the latest firmware by following the update firmware process in your Anova Oven in-app settings.
920am PST 8/17 update:
We’re seeing customers coming back online overnight/today with the below fix. The oven reset issue should get resolved when you perform a full reset on your Oven.
Earlier this evening we started receiving reports from oven users that their oven was resetting every 30s to 2min in a constant loop.
We believe we’ve identified the issue and a fix is forthcoming.
Please do a full factory reset as detailed below.
Note, this will remove all existing connections to your oven and you will need to reconnect to WIFI.
Press and hold the wifi icon for 8 seconds. Then while holding the WIFI icon, press and hold the play button until the handle scrambles.
Your oven will then display the following behavior:
Display lights up fully
Put oven into pairing mode (Press & Hold WiFi button)
Pair with app
Update firmware to latest as the app prompts to do so.
I’ll be updating this thread further as more info comes in.