Shipping ripoff

Why are we, the existing customers charged so much for shipping on accessories when the American site is offering free delivery. The items I have looked at are of a reasonable value and the addition shipping makes me back out and use another website for things like bags and lids etc. it’s a shame when the company treats return custom this way

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Where are you? Are you trying to purchase from the most local source to you?

Please contact Anova directly. The forum does not have direct access to the team that sets the pricing…