Stop code on Anova pro

So over this POS. 2nd time using it out of the box. Keep getting a stop code. Everything I find online says that something is in the impeller. I’ve cleaned it and run it without the shroud and there is nothing remotely near the impeller. It runs for 1-5 seconds and then is intermittent until it stops all together with the error code. Is anyone else having this issue?

Hey Daniel. So sorry you’re having issues. Drop a note to support@anovaculinary.com and we can replace that for ya