I placed an order 12 days ago and so far I haven't received anything and every time I asked for a status you said: it will be shipped very soon.
It happens it wasn't shipped and now you just ignore my messages on the support chat. You should at least remove that "seen" from the messages so people wouldn't know when you read and ignored.
I've sent a request to cancel my order 2 days ago which was seen by you and of course was ignored.
Could you please stop ignoring me and cancel my order? I'm buying it from Amazon or somewhere else where they respect their customers.
PLEASE CANCEL MY ORDER AND REFUND MY CARD!