I plugged the device in to cook, everything was fine. The screen was dirty so I sprayed a little cleaner into a paper towel and began to rub the gook off. One of the setting caught and then it went crazy going “down” for that setting. It stopped, I unplugged and waited a bit. Plugged it back in. The device beeps and the screen comes on as normal.
However, the display won’t do anything. Buttons don’t work, current temp reads 32* as it sits in 130* water. Unplugged and let sit for an extended period and still nothing.
My display has gotten dirty, but I merely use a damp cloth to wipe it clean. I also ALWYS use a cover for the bath to prevent the high humidity / heat at the head of the cooker, as there are many reports of that causing damage.
The fact you indicate it happened after cleaning is as above most likely moisture related, thus a proper drying out is your first thing to do, 3-5 days in a moisture expelling environ, then plug in & have a look,
if same, flick it on / off at the wall socket, as I’ve mentioned before, maybe try reading up on the forum in case there is something you have been doing wrong (like an open pot)
Mine works fine after I gave the internals time to dissipate stored energy & forced a soft chip reset, …however mine was not liquid related.
NB IF there is a soft reset operation then it needs putting out there, (information wise) if not it needs putting in (the kit) …I messed around with mine to attempt a reset of some stuck IC parameter (just like a hanging laptop) I’m hoping that it is as simple for yours, regardless please be aware open pots & moisture are always something to be wary of, my e-scooter is IP65 rated for dust / water ingression, but I can & should still take precautions (not leave it in the rain, not ride it through avoidable puddles type thing) read up if you haven’t already
You are welcome, just be sure to allow it a few seconds to go through start up before you turn it off again, otherwise you may be to fast to see the display temp has re-set.
I offer no guarantee, it has happened a few times to me now & each time we’ve got it going in this manner.
Something anova say is to try NOT to use a power extension cable (without context) because there is very little loss over a short run, so we shouldn’t consider it a voltage drop problem, but unless Anova fill in the gaps, which they don’t we are left guessing right!?
Good luck, & please count off the amount of resets you do & report back, would be good to get a better idea of how many cycles it takes typically to restore functionality, me on my own is not a good sample pool
I’ve only used my unit 3x and the screen has frozen with the temp stuck on 32F no matter how warm the water is that it is sitting in? By the other comments I’m seeing, I’m not so sure ANOVA was a good purchase?
Because that is pretty much what is happening here, based on my experience it will likely be another 125+ cooks before this happens again & so far, doing what I have written solves it.
Whilst I call out Anova for stupidity, this one has been very easy to overcome & this is what sometimes happens with chips.
Any gaming console likely freezes, (another thing with chips in it) again, re-boot, ditto my pc tablet, phone, etc… get the idea?
