Anova support no response

Hello there,

I’m a huge fan of Anova, just disappointed in the customer service response time.
I have been waiting 4 days for an e-mail back to me.

Here is my customer ticket number: 507305

I am sorry for the rush, I am trying to get back to precision cooking asap ;).

Thank you in advance!

It’s difficult for the Community to assist you without knowing what’s wrong.