I’m doing a 3 hour cook and have not set a timer, just started the Anova at the right temperature.
Are there server problems again?
I have a similar problem, but now the Anova shoe different temperatures all time, but realy differenta with 100 celcius difference. The water heat a lot.
@schaufuss You really should be contacting support directly (e-mail or phone) - asking for support from them via the forum is really the lowest support level - they simply don’t have the personnel to monitor the community to provide a similar support level as direct contact.
Same issue. And support has been abysmally bad.
@fishersd I’m currently running the iOS 10 beta, so I’ll hold off until the final version is released and try a full re-install to see it that helps. If not, I’ll contact support.
fishersd I’m currently running the iOS 10 beta, so I’ll hold off until the final version is released and try a full re-install to see it that helps. If not, I’ll contact support.However, it would make a lot more sense for them to monitor and answer these forums, rather than having us write support individually, that way they only need to answer a questions once, rather than one time for each support request. - Just Sayin’
It would make more sense to me to hire a QA department to actually test their software before releasing it. Or, figure out how to back-rev the software when it messes up this catastrophically.Anova’s CS is historically bad, don’t expect any kind of worthwhile response here from the company. The whole fiasco with the last round of blotched software proves this. Maybe one of their independent ambassadors will step up and try to make things right, but integrity seems in short supply at corporate.Shame, because they have some rather innovate features on their hardware that had me pick them over the competition.