I received my oven on Friday. I used it during weekend and on monday it started throwing water from the back panel into the oven.
I called support and left several messages.
I sent emails and only the first email was answered and told me they needed to check videos.
After 2 days no more response and no help at all
Its a new oven and I cant use it and nobody helps or cares.
Customer service is terrible
I am going to try to see if I can return the oven like the web page says.
Think two times before you buy a new product from this company.