My problem is similar except I can’t connect at all. The Anova is fine (or was up to and including yesterday)
I have been using the Anova Remote paid app up until now - I trialled the official app when it came out but went back to the AR app. Unfortunately it is now giving a Force Close when I try to use it so I figured to use the official app while AR fix the problem.
The device appears to be working fine - I just set it by hand for my hangar steak, but the app simply can’t find it. As for eggsbaconandspam, the BT light goes blue but there’s no connection.
I tried the procedure at https://support.anovaculinary.com/hc/en-us/articles/203835674-Connecting-to-your-Precision-Cooker-via-Bluetooth as suggested in another thread. It is basically just turn on BT then start the app and connect.
I then went back to the app and tried a connect and it found the Anova.
@eggsbaconandspam Hmm - We had a small batch of KS devices that were listing the BT chip as HMSoft and causing a positive connection but no communication. With your device being from KS, its quite possible that its the culprit.

I have a BT/wi-fi combo unit that I just received a couple of weeks ago. Aside from being unable to connect to wi-fi, I have BT connectivity, but I can’t see that it does anything. It’s not noted in the current app and I so there doesn’t seem to be any point in having BT. Any advice?
Hello out there can someone help with an experiment for me,
P.S
Not good enough! Date now 26/05/2019 6 months more or less since this issue was raised.
I too have paid for the option of both Bluetooth and wifi.
First I set it up it detected my 5g you would have thought it would have been designed to know the difference, not even an option to chose network just assigned the network, though at the same time stated it needed 2.4g so why not locate the 2.4 No I had to go into router switch off 5g uninstall app and start again. what if I did not know how to do that?
fine, I thought at least it is sorted.
I was wrong it almost got to temperature then lost connection, I checked router it was still connected. checked to devise it states it is not. Uninstalled again, Unassigned even deactivated wifi on phone. NO option to use the Bluetooth. I thought it was supposed to detect Bluetooth first, it does not even have a Bluetooth icon just a stupid flashing wifi one. this toy is not cheap and when we pay for both Bluetooth and wifi options they should both work.
It is stated the iPhone has both wifi app and Bluetooth app yet android only has wifi, what kind of planning is that.
It is stated that the culinary app is the Bluetooth app wrong again when I downloaded the only app showing for as it starts asking for wifi and when I try and bypass that with my phone practically sitting in the water with it it still cannot detect Bluetooth.
there is a touch screen on top for wifi why not one for Bluetooth, are you perhaps misleading customers and that is why Bluetooth app is no longer available, just a thought.
The frustrating thing is my friend who bought the Bluetooth version (He uses Android) and was the one who convinced me to buy this piece of crap.
Is this going to be fixed before my warranty runs out, all day I have been messing around doing this, I charge £600 day rate for my photography work that is a day wasted.