Can't Connect Device

I have one of the new Precision Cookers after my old one up and died after a solid few years of use. Out of the box it would not connect to my Pixel 4. It connected to my old Pixel and my iPhone (I have a lot of phones). The WIFI netowrk would not connect because the password had characters other than A-Z 0-1. So I set up a separate VLAN outside my main netowrk and it connected fine on my iPhone (iOS 13.2). Still not even getting the WIFI list on my Pixel 4.

Fast forward a week. iPhone on iOS13.2.2, saw the Precision Cooker had a firmware update. So I updated it. BAD mistake.

Now nothing will connect to the Precision cooker. iPhone stopped connecting so I tried to set up the connection again.
The iPhone connects but the WIFI list is empty, so I no longer can connect to anything. I live in a condo surrounded by literally dozens of WIFI signals of all stripes, and I get an empty list. Going to try with an ancient iPhone on iOS12 to see if that is hte issue. Pixel 4, still spins and spins and no WIFI list shows up, sad.

Bought it at Willian-Sonoma, so I probably can return it and get something else that has all the features that actually work. I’ll give it a week to see if it’s Apple’s fault, iOS 13 is a dumpster fire afterall, but not even getting a wifi list on my Pixel 4 is more than annoying.

These Agile development methods that treat the customer as a testing pool is getting very tired.