Nano displays wrong temp

I’ve had 3 fails in the past 3-4 weeks. There have also been several successful cooks. This seems to happen on cooks > 6hrs.
I will set the temp to 131. Instant read confirms a good temp.
Sometime over night, the water reached 203o.
Reset it and it seemed fine. Two nights ago, when I got up in the morning, the temp was down to 120o.
Just now, after 5+ hours of a good temp, it shot up to 151.
To be clear, the display ALWAYS reads 131 no matter what the true temp is.
I get the accurate temp from my instant read.

Doesn’t happen all the time. Can’t predict it. But sure can’t trust it.

If you’re having issues with your unit please contact support. Email or call the number on the website.

Thanks. I was hoping there was something the user could do :wink:
Support has already reached out and instructed me to send it in.

Definitely send it in. That behavior is a faulty unit. Fortunately everything I hear about the responsiveness of Anova support has me feeling pretty comfortable that if I ever have a problem with one of my units they’ll be prompt and responsive.

Good luck, and I hope you are cooking again soon!

I have never heard about something like this, did you asked any other persons for a problem like this? From the moment I bought mine with many other things like commercial display refrigerators or cooking machines, everything works fine. Maybe the problem is in the power that is coming to it?

I think JEE might have lost interest.