Not rotating, not heating and display temperature not functioning

I am encountering problems with my ANOVA PRECISION COOKER as below:

**1) It won’t continue rotating and sometimes it would not rotate at all. **
2) It does not heat according to the set value.
3) It also not displaying the current heating value correctly.

Click this link for the video :
Video Anova Precision Cooker Not Functioning.mp4 - Google Drive


So sorry about that! Please reach out to and we can assist!