I’ve been trying to figure out why the Anova isn’t telling me when it’s up to temperature, ready to cook, or finished cooking on iOS via push notification - the only way I can check is if I look at the app manually (kind-of not the point of the thing).
I’ve ensured that all notifications are allowed from the app in iOS Settings and in the app itself I have enabled push notifications. In addition to this, i’ve reinstalled the app, disabled and re-enabled all notifications.
Does this feature exist or am I expecting it to do something it isn’t meant to do?
Do you have the Bluetooth or the Wifi APC? (if the bluetooth version, then you won’t get any notifications when your phone is out of bluetooth range of the APC).
Also double-check your Notifications for the Anova app under Settings, Notifications, Anova - all of mine are enabled.
Are you sure that your APC’s been setup correctly on your wifi network? (quick way to verify is to turn the bluetooth off on your phone - if the app’s still connected to the APC, then you’re over wifi).
It’s the WiFi model, can confirm it works in both Bluetooth and WiFi modes, as well as on cellular when out of the house but the device is joined to my WiFi.
Hey guys, I actually just got finished talking to my team about this. Unfortunately, there’s a bug that’s affecting notifications, but the team is fully aware of it and they are currently working on getting that fixed.
No, that might be something different. I can let our team know. What kind of phone device are you using? BT or Wi-Fi? Which notifications are being repeated?
Hey donmonaco! If you’ve gone through the information in the troubleshooting guide, then you really should contact support to get them to give you a hand getting your wifi sorted out. Both phone and e-mail for support are in the Contact Us section on the troubleshooting page.